How does Klarna work?

Klarna’s ‘Pay in 14 days’ allows you to receive your order up front and get up to 14 days to pay without any interest and fees. Klarna accepts all major debit and credit cards. Prepaid cards are not accepted.


How do I use Klarna?

Simply shop your favourite END. products and choose Klarna as your payment method at checkout. No interest or fees. To check your eligibility, Klarna will perform a soft search with a credit reference agency. This will not affect your credit score.


How does "Pay in 14 Days" work?

Your agreed payment period starts when the order is shipped. This means that you can take the time to try your order without the stress of upfront payment.

You can easily make or schedule your payment online or in our app at any time up to 14 days. Pay safely and securely by connecting your bank account, debit or credit card. There's no interest or fees.


Can international customers use Klarna ?

You’ll only be able to use Klarna's 'Pay in 14 days' if your order is being shipped to Austria, Finland and Norway.


How long does delivery take if I use 'Pay in 14 days' by Klarna?

Our usual delivery times still apply. For more information on these, please visit our shipping information


Is there a maximum spend limit on orders?

Your credit limit will depend on your individual circumstances. For more information please visit Klarna’s FAQ's


Can I return or exchange an item I bought with 'Pay in 14 days' by Klarna?

Yes, our usual Returns policy still applies for refunds. We are unable to offer exchanges for items purchased via Klarna. For more information on this, please visit the Returns section in our Help Centre.


Where can I find out more about Klarna?

Visit the Klarna website for full information, terms and conditions and their Privacy Policy