Requesting an Exchange
If you’d like to exchange your item for an alternative size, you can do so by following the simple steps below:
- When completing your Returns form, please tick within the ‘Exchange?’ box and state the size you’d like to exchange for within the ‘New Size’ box
- Please Return your order to us via our Standard Returns Process. You can find details on how to do so HERE.
We will refund the amount to your online store credit, which we will then use to set up your new order. You may receive an initial email regarding the refund, followed shortly by another email with your replacement order details.
Additional Information:
- If the item you requested an Exchange for is no longer available, we will issue you a full refund to your original payment method.
- You can exchange your purchase for an alternative size at no cost, although taxes and duties may apply if you’re based outside the EU. For information regarding Duties and Customs in your location, click HERE.
- We are not currently able to process exchanges for an alternative style. We’d recommend returning your order to us for a refund and placing a new order for the alternative item.