How do I cancel my entry for an END. Launch?

Please see below on how to cancel your launches entry on the website:

  • To begin with make sure you are completely logged out of your account,
  • Navigate to the launches page at the top of the homepage.
  • Find the product you want to have your entry removed from and click on this to go to the launch,
  • Click enter draw, you will then be prompted to log in to your account,
  • Once logged in you will see a message appear that displays information on when the draw will end, along with the cancel your entry option.
  • Once you press cancel entry, the message will change to the entry form you first filled out, confirming that your entry has been removed from the launch.

 

Please see below on how to cancel your launches entry on the app:

  • Navigate to the launches page from the menu which you can find when pressing the search option,
  • Find the product you want to have your entry removed from and click on this to go to the launch,
  • Pressing enter draw you will be shown the product page, scroll to the bottom where you will see "Cancel Entry".
  • You will then be prompted again if you wish to cancel your entry,
  • Select "Yes" and wait a few moments. The product page will then show "Enter draw to purchase" confirming your entry has been removed from the launch.

 

Please note:

  • You are only able to cancel your entry before the draw has taken place. 
  • Once your entry has been submitted, we are unable to amend size selections, address information or payment details.
  • You are welcome to re-enter the draw after cancelling an entry.

 

For further information please refer to our END. Launches terms and conditions which you can find here.

If you have any questions about the site or process, please contact our customer services team.

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