How does Klarna work?
For customers in the UK we offer 2 options for Klarna.
'Pay in 3 instalments' by Klarna allows our customers to spread the cost of their purchases into 3 interest-free instalments.
'Pay Later' by Klarna allows you to receive your order up front and get up to 30 days to pay without any interest and fees.
Klarna accept all major debit and credit cards. Prepaid cards are not accepted.
How do I use Klarna?
Simply shop your favourite END. products and choose Klarna as your payment method at checkout. Enter your debit or credit card information. No interest or fees. To check your eligibility, Klarna will perform a soft search with a credit reference agency. This will not affect your credit score.
How does 'Pay in 3 instalments' work?
The first payment is made at point of purchase, with remaining instalments scheduled automatically every 30 days. Klarna will make sure you are informed ahead of time. There's no interest or fees.
How does "Pay Later" work?
Your agreed payment period starts when the order is shipped. This means that you can take the time to try your order without the stress of upfront payment.
You can easily make or schedule your payment online or in our app at any time up to 30 days. Pay safely and securely by connecting your bank account, debit or credit card. There's no interest or fees.
Can international customers use Klarna ?
You’ll only be able to use Klarna's 'Pay in 3 instalments' if your order is being shipped to the UK.
We offer Klarna's 'Pay Later' for a number of other countries. Klarna will be displayed as a payment option at checkout for these destinations.
How long does delivery take if I use Klarna?
Our usual delivery times still apply. For more information on these, please visit our shipping information
Is there a maximum spend limit on orders?
Your credit limit will depend on your individual circumstances. For more information please visit Klarna’s FAQ's
Can I return or exchange an item I bought with by Klarna?
Yes, our usual Returns policy still applies for refunds. We are unable to offer exchanges for items purchased via Klarna. For more information on this, please visit the Returns section in our Help Centre.
Where can I find out more about Klarna?