Returns Terms and Guidelines

Please see below our returns Terms and Guidelines:

  • All returned items must be in original, resalable condition (unworn, unwashed, complete with original tags and/or packaging if applicable.)
  • Please make sure all returned items are well packaged and secured, so they are not damaged in transit on the way back to us.
  • If returning footwear, please ensure the box is protected with an outer packaging layer. The box is part of the product, therefore any damage may result in the return being refused.
  • Please make sure that the returns form is enclosed with your goods - no form may result in your return not being processed. If you have forgotten to include your returns form, please contact Customer Service.
  • We also accept the return of sale items, please just follow our normal returns procedure for these.
  • We offer free Returns with Royal Mail for customers based in the UK.
Didn't find what you were looking for?
Submit a request