Returns Terms and Guidelines
Please see below our returns Terms and Guidelines:
- All returned items must be in original, resalable condition (unworn, unwashed, complete with original tags and/or packaging if applicable.)
- Please make sure all returned items are well packaged and secured, so they are not damaged in transit on the way back to us.
- If returning footwear, please ensure the box is protected with an outer packaging layer. The box is part of the product, therefore any damage may result in the return being refused.
- Please make sure that the returns form is enclosed with your goods - no form may result in your return not being processed. If you have forgotten to include your returns form, please contact Customer Service.
- We also accept the return of sale items, please just follow our normal returns procedure for these.
- We offer free Returns with Royal Mail for customers based in the UK.