What if I'm not home when my order is delivered?

If you are not home when your order is delivered then in most cases a card will be left to notify you of an attempted delivery, the courier should then attempt re-delivery 2 more times.

If this fails then the parcel will be sent to a local pickup shop location for you to collect. The location will be displayed when you check your tracking number and you will need a valid form of ID to collect the parcel.

If you have any issues finding the locations address then please contact the customer service team and they can look into this for you.

You will then have a week to collect the parcel. After this time if the parcel has not been collected then it will be returned back to our warehouse where the order will be refunded.

If you have any issues finding the locations address then please contact the customer service team and they can look into this for you.

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