If your order has been placed, but not dispatched, we will try to make the change or cancellation wherever possible. Please contact our Customer Services team via telephone or Live Chat as soon as possible after placing the order.
Please note, due to the speed at which our Dispatch team work, we can make no guarantees to change orders prior to shipping. If an order has been locked for processing by the Dispatch team it cannot be cancelled or amended.
If you have already received your goods then we are happy to cancel or make changes in accordance with the UK Distance Selling Regulations, and our Returns Policy.