What does my order status mean?

Looking for more information on your order status?

Processing - We have received payment for your order and it is being worked on by our Despatch Team. Please note, your order cannot be amended at this stage.

Shipped - Your order has been completed and will arrive with you in the specified time frame. You can use the 'Track Order' button to track your delivery from within your order. Please note, your order cannot be amended at this stage.

Delivered - Your order has been delivered. You can use the 'Track Order' button for more information on your delivery.

Cancelled / Closed - Your order has been cancelled / refunded.

On Hold - There may be an issue with your order. Please see here for more information.