How Can We Help?

Are import duties included in the final price?

Orders delivered outside of the UK & US are shipped DDU (Delivery Duty Unpaid), and import duties are not included in the final price.

Customs and import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel.

Unfortunately, we have no control over these charges, and cannot tell you what the cost might be, as customs policies and import duties vary widely from country to country. It might be a good idea to contact your local customs office for current charges before you order, so you are not surprised by charges you were not expecting.