How Can We Help?

I have forgotten my password

If you have forgotten your password and need to reset this, then please follow the step by step guide below:

  • In the top left corner of the END. Homepage please press the My Account Icon.
  • Where it asks to enter your email address, below will be the “Forgot Your Password” option, pressing this will prompt you to re enter your email address.
  • Once submitted we will send you an email which will contain a link to reset your password. The link will take you to a page where you can create a new password for your account.

Alternatively, if you contact a member of our customer service team they will be able to assist in sending you a Password Reset Email.