How Can We Help?

My order is On Hold, what should I do?

If your order is showing to be On Hold,, then it could be that unfortunately there is an issue with one of the items you have ordered from us. We would ask to allow our warehouse team at least 24 hours to resolve this.

If after this time the status has not updated, please contact our team via the contact form here. Alternatively, you can contact through our Live Chat service or by calling on the Customer Support number.