How do I place an order using a Gift Card?

Please see below if you are placing an order using a Gift Card on the website:

  • First add the items you wish to purchase to your basket.
  • Once these have been selected, in the top right of the page the basket icon will be displayed.
  • Enter the code you received as it is displayed on the card, at the bottom of the page.
  • Once entered, the total of the Gift Card will be deducted off your order amount.

 

If you are using the mobile app:

  • First add the items you wish to purchase to your basket.
  • Once these have been selected, at the bottom of the page the basket will be displayed
  • Press "Add promo code / giftcard" This will take you to a new page where you can enter your code.
  • Enter the code you received as it is displayed on this page.
  • Once entered, the total of the Gift Card will be deducted off your order amount.

 

Please note:

  • Gift Cards can only be used in the same currency it was purchased in.
  • Gift Cards expire after one year from the date of purchase.
  • If your order is less than the total of the Gift Card then the code can be used again at a later time on another order.
  • If the order is more than the total, you will need to pay for the additional amount using another payment method or Gift Card
  • If the Gift Card has expired or has been used, then you will be shown an error message at checkout.
  • Please contact the customer service team with the code and they can check this for you.

For information on returning your order you purchased with a Gift Card please see here.

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