How long will my refund/exchange take?

For any refunds we advise allowing up to 3-5 working days for the funds to appear in your account. This is dependent on who you bank with.

If you have requested an exchange, a new order will be created for the exchanged item and a confirmation email with a new order number will be sent to you.

If we do not have your requested item in stock, an email will be sent to you and a refund will be automatically processed.

Please contact our customer service team if you have any issues or questions.

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